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Fares thread: 2011 onwards
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mrmover



Joined: 31 Jan 2007
Posts: 870
Location: Shropshire

PostPosted: Mon Apr 15, 2013 9:12 am    Post subject: Reply with quote

I've always disliked booking fees. When paying in advance, the vendor has my money, sometimes, such as for a concert, many months ahead. At 50 a ticket and with a group of 4, I find it annoying that these extras are added. This is the same for the budget airlines.

Cash handling is a cost to any organisation, but credit cards are even more so. The rates vary from card to card, but if you can get a charge of less than 2% for any credit card, you are doing well. Some are as high as 5% and often have minimum charges. Debit cards, on the other hand, usually have a flat fee, probably around 20p per transaction, so the pedulum is in favour of debit cards.

Payment in advance graetly helps cash flow (ask any accountant), and if that is by debit card, so much the better. It's always a balance between the benefit to cash flow or the cost of processing. However, in the SVR case, and similar organisations, that processing may be carried out by volunteers, reducing the cost of processing to postage alone. With a 2nd class franked postage at 33p, that could be the most expensive part of the excercise.
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chris thomas



Joined: 29 Nov 2009
Posts: 333
Location: bridgnorth

PostPosted: Mon Apr 15, 2013 6:26 pm    Post subject: Reply with quote

Please note that following consultation with booking office managers, recent posts discussing cash handling have been moderated on this public forum.
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BIGREDENGINE



Joined: 31 Oct 2012
Posts: 16
Location: Kidderminster

PostPosted: Tue Apr 16, 2013 9:47 am    Post subject: Reply with quote

Please note that following consultation with booking office managers, recent posts discussing cash handling have been moderated on this public forum



As you have chosen to remove my comments I hope that the booking office managers have taken on board the health & safety aspects of what was written.
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chris thomas



Joined: 29 Nov 2009
Posts: 333
Location: bridgnorth

PostPosted: Tue Apr 16, 2013 12:10 pm    Post subject: Reply with quote

BIGREDENGINE wrote:
Please note that following consultation with booking office managers, recent posts discussing cash handling have been moderated on this public forum

As you have chosen to remove my comments I hope that the booking office managers have taken on board the health & safety aspects of what was written.


I have sent you a PM and would be obliged for your response.
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hearn_p



Joined: 15 Nov 2003
Posts: 5740
Location: North Somerset

PostPosted: Mon Aug 26, 2013 10:41 pm    Post subject: Reply with quote

hearn_p wrote:
hearn_p wrote:
Unofficial - 2013 fares are not on the website but from the Special Events pages one can infer:

- 'Book ahead' ticket prices are Adult 15.50 (unchanged), Senior 14 (unchanged), Child 8.50 (2011 - 7.75) Family 43.50 (42)

- Turn up & go standard third class are Adult 17 (2012 - 16.50), Senior 15.50 (15), Child 11 (8.50) Family 49.50 (44.50)

Patrick


Will the Severn Valley Railway All-in-One ticket from National Rail be re-priced from 12/6 I wonder? If so, Imhope the opportunity will be taken to clarify if it gives "Freedom of the Line" priveliges, also whether it precludes all Special Events or just those with increased fares or whether it is valid on payment of a supplement on those days?

Patrick


Both the ASG (11 adult/8.50 Senior/ 9 child) and Diesel Gala (7.50/5/6.50) now state supplementary fares to the through NR tickets, which brings them to the same total price as the Gala tickets.

Patrick
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cherry_p



Joined: 17 Sep 2003
Posts: 1875
Location: Solihull

PostPosted: Tue Aug 27, 2013 7:01 am    Post subject: Reply with quote

hearn_p wrote:

Both the ASG (11 adult/8.50 Senior/ 9 child) and Diesel Gala (7.50/5/6.50) now state supplementary fares to the through NR tickets, which brings them to the same total price as the Gala tickets.

Patrick
Through tickets are not valid at premium-fare galas, and London Midland will not be selling them on the day; this supplementary fare has been included as a catch-all for anyone that does manage to get sold such a ticket by some other means.
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sharpo



Joined: 19 Feb 2006
Posts: 3255
Location: Dark Side

PostPosted: Tue Aug 27, 2013 7:34 am    Post subject: Reply with quote

cherry_p wrote:
hearn_p wrote:

Both the ASG (11 adult/8.50 Senior/ 9 child) and Diesel Gala (7.50/5/6.50) now state supplementary fares to the through NR tickets, which brings them to the same total price as the Gala tickets.

Patrick
Through tickets are not valid at premium-fare galas, and London Midland will not be selling them on the day; this supplementary fare has been included as a catch-all for anyone that does manage to get sold such a ticket by some other means.

Just tried LM web site & tickets to Bridgnorth can be bought via their site for gala dates so the "catch-all" is required.
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hearn_p



Joined: 15 Nov 2003
Posts: 5740
Location: North Somerset

PostPosted: Tue Aug 27, 2013 7:40 am    Post subject: Reply with quote

cherry_p wrote:
hearn_p wrote:

Both the ASG (11 adult/8.50 Senior/ 9 child) and Diesel Gala (7.50/5/6.50) now state supplementary fares to the through NR tickets, which brings them to the same total price as the Gala tickets.

Patrick
Through tickets are not valid at premium-fare galas, and London Midland will not be selling them on the day; this supplementary fare has been included as a catch-all for anyone that does manage to get sold such a ticket by some other means.


Excellently done and well thought out, IMO.

Thinks...do Chiltern know as well?

Patrick
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cherry_p



Joined: 17 Sep 2003
Posts: 1875
Location: Solihull

PostPosted: Tue Aug 27, 2013 8:15 am    Post subject: Reply with quote

hearn_p wrote:


Thinks...do Chiltern know as well?

Patrick
The system doesn't appear to work as we'd originally expected; it appears to take some time for any changes made by LM to filter through elsewhere -- in fact it takes 3 days for changes done by LM to take effect on its own site. It appears that LM can stop tickets being sold ON a specific date, but not FOR a specific date, hence the ability to buy one now for a gala date; all a bit strange that they don't have complete flexibility to control this.
The stop on sales of through tickets was applied by LM on Forties days, and very few of tickets appeared.
The National Rail website shows clearly that through tickets are not valid at Galas, and our own site shows the info about the supplement [for anyone that somehow DOES appear with such a ticket], so this has been publicised as far as it can be.
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hearn_p



Joined: 15 Nov 2003
Posts: 5740
Location: North Somerset

PostPosted: Wed Oct 22, 2014 7:38 pm    Post subject: Reply with quote

http://www.wsr.org.uk/plcstakeholderoct2014.pdf has a benchmarking of pricing per mile by railway SVR is third cheapest
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cherry_p



Joined: 17 Sep 2003
Posts: 1875
Location: Solihull

PostPosted: Wed Oct 22, 2014 8:05 pm    Post subject: Reply with quote

hearn_p wrote:
http://www.wsr.org.uk/plcstakeholderoct2014.pdf has a benchmarking of pricing per mile by railway SVR is third cheapest

Fares are always a contentious matter. The SVR's Marketing Group does a detailed analysis every year of what other railways charge. This includes /mile, but although this may be of some interest/relevance, it's not the only, or even the main factor!
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hearn_p



Joined: 15 Nov 2003
Posts: 5740
Location: North Somerset

PostPosted: Wed Oct 22, 2014 10:34 pm    Post subject: Reply with quote

Noted Pete. As the WSR one is in the public domain, I thought I'd share it

Cheers

Patrick
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cherry_p



Joined: 17 Sep 2003
Posts: 1875
Location: Solihull

PostPosted: Thu Oct 23, 2014 8:25 am    Post subject: Reply with quote

hearn_p wrote:
Noted Pete. As the WSR one is in the public domain, I thought I'd share it

Cheers

Patrick
Fair [or fare... Smile] enough. Though our analysis is done entirely from data in the public domain. Trying to do this in pre-Internet days would have been possible, but a lot more difficult!
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d431hood



Joined: 22 Jul 2007
Posts: 189
Location: Cambs

PostPosted: Thu Oct 23, 2014 10:34 am    Post subject: Reply with quote

I suspect that 1/mile is completely irrelevant to most visitors. But 1 per valued experience/ammenity/historical artifact probably is more relevant.
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KJEvans



Joined: 08 Feb 2010
Posts: 1245
Location: Kidderminster or Edinburgh

PostPosted: Thu Oct 23, 2014 11:18 am    Post subject: Reply with quote

d431hood wrote:
I suspect that 1/mile is completely irrelevant to most visitors. But 1 per valued experience/ammenity/historical artifact probably is more relevant.

Length both time and mileage wise have an effect. The length of the SVR mean that a visitor wanting a full round trip has to make a day of it really (only really on a C timetable can you avoid a layover at one of the ends). Compared that to say the South Devon where if you go on their busy timetable you can do a full round trip in about half the time. It is a balance between time, absolute cost and value for money: some railways have cheaper absolute fares than others but are shorter so could be argued to be less value for money. And then some people only want a short ride while others are quite content spending their day riding up and down. Fortunately the variation in the general public's tastes is probably what helps keeps so many preserved railways going.
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